Specified Commercial Transactions Law
Please read the following before using this website.
| Name of business | Isiris Infinity K.K. |
| Operating Officer | Yuko Kondo |
| Vendor | Yuko Kondo, Isiris Infinity K.K. |
| Date of establishment | Jan 4, 2016 |
| Address | 〒221-0045 Lupinas Room 204, 2-17-1 Kanagawa, Kanagawa-ku, Yokohama |
| TEL | 045-620-6477 |
| FAX | 045-620-6426 |
| info@isiris-infinity.com | |
| Website URL | http://www.isiris-infinity.com |
| Business activities | Holding Energy Lecture courses/Selling Energy Charge goods |
| Products handled | Please refer to this website page |
| Product prices | Based on prices (tax included) shown on each product (written on product introduction page of this website) |
| How to order | Special form & direct e-mailing |
| On returning goods | We will accept the exchange/return of goods only when goods are defective due to the company or when the goods sent differ from what is ordered. In such cases, please notify us via e-mail or by phone within one week of the products' arrival. We will exchange them for non-defective products that were ordered (the company will bear costs related to the return and redelivery of products). We ask customers to bear shipping costs when returning and/or exchanging products if this is based on the customer's own convenience. |
| Period in which products are delivered | Products are shipped within 5 business days, once payment has been confirmed |
| Payments required, other than product fees | Shipping fee, consumption tax, bank transfer fee |
| Timing of payment | Advance payment (products are shipped after payment has been confirmed) |
| Payment method | Designated bank (bank transfer fee to be paid by the customer) |
| Payment deadline | If we cannot confirm that a payment has bee made within one week after ordering the products, we will cancel the order |
| Cancelling application | Unable to cancel after payment has been made/Able to cancel before payment has been made |
| Corresponding bank | Mitsui Sumitomo Bank - Higashi-Kanagawa Branch |
